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种子名称： itil foundation (all 5 parts)
文件类型：
文件数目： 154个文件
文件大小： 2.14 GB
收录时间： 2014-3-9 02:09
已经下载： 3次
资源热度： 222
最近下载： 2025-1-16 06:29

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itil foundation (all 5 parts).torrent

084-Information Security Management Security Policy.flv23.8MB

068-Service Level Management Relationships.flv22.48MB

075-Service Improvement Plan (SIP).flv22.45MB

078-Availability Management Objectives.flv22.39MB

070-Service Level Management Activities.flv21.87MB

066-Service Level Management Objective.flv21.87MB

072-Service Level Requirements (SLRs).flv21.33MB

081-Information Security Management Objectives.flv20.86MB

089-Capacity Management Objectives.flv20.75MB

067-Service Level Management Basic Concepts.flv20.3MB

079-Availability Management Basic Concepts.flv19.77MB

088-Supplier Management Objectives.flv19.63MB

064-Financial Management Basic Concepts (ROI and VOI).flv19.3MB

080-Availability Management Key Terminology.flv19.05MB

069-Service Level Management Service Based SLA.flv18.69MB

062-Patterns of Business Activity (PBA) and User Profiles (UP).flv18.61MB

060-Demand Management Challenges.flv18.43MB

099-IT Service Continuity Management (ITSCM) Risk Analysis.flv18.33MB

074-Service Review.flv18.13MB

094-IT Service Continuity Management (ITSCM) Basic Concepts.flv18.1MB

077-Service Catalogue Management Basic Concepts.flv17.84MB

097-IT Service Continuity Management (ITSCM) Business Impact Analysis (BIA).flv17.81MB

093-IT Service Continuity Management (ITSCM) Objectives.flv17.76MB

086-Supplier Management Basic Concepts.flv17.73MB

073-Service Level Agreement Monitoring (SLAM) Charts.flv17.7MB

095-IT Service Continuity Management (ITSCM) Business Continuity Plans (BCPs).flv17.59MB

054-Continual Service Improvement (CSI) Model.flv17.35MB

005-The Concept of Functions and Processes.flv17.35MB

063-Financial Management Objective.flv17.2MB

083-Information Security Management Security Framework.flv17.18MB

001-Introduction to the subject ITI597 (IT Infrastructure Library ITIL Foundations).flv17MB

053-Dr W Edwards Deming's PDCA Cycle.flv16.57MB

004-The Concept of Service Management.flv16.49MB

148-T Operations Management Organisational Structures.flv16.4MB

085-Information Security Management System (ISMS).flv16.35MB

061-Activity Based Demand Management.flv16.21MB

071-Multi-level Service Level Agreements.flv16.15MB

152-Service Automation.flv16.1MB

129-Problem Management Relationships.flv16.1MB

050-Value Creation through Services.flv16.04MB

035-Change Types (Change Categories).flv16.02MB

012-Service Transition Value.flv15.99MB

107-Change Management CAB and ECAB meetings.flv15.96MB

051-The 4 Ps of IT Service Management.flv15.92MB

090-Capacity Management Basic Concepts.flv15.75MB

052-The 5 Service Design Aspects.flv15.72MB

007-The Service Lifecycle Model.flv15.53MB

057-Baselines (CSI).flv15.49MB

047-Communication.flv15.45MB

082-Information Security Management Basic Concepts.flv15.35MB

076-Service Catalogue Management Objectives.flv15.32MB

137-Service Desk Role.flv15.26MB

139-Service Desk Organisational Structures.flv15.17MB

059-Demand Management Objective.flv15.16MB

118-Release and Deployment Management Basic Concepts.flv15.1MB

049-Release Policy.flv15.05MB

145-Application Management Organisational Structures.flv14.96MB

065-Financial Management Business Case.flv14.95MB

034-Service Change.flv14.92MB

043-Problem.flv14.92MB

038-Event.flv14.92MB

143-Application Management Role.flv14.85MB

096-IT Service Continuity Management (ITSCM) Business Continuity Management (BCM).flv14.84MB

025-Service Level Agreement (SLA).flv14.82MB

111-Service Asset and Configuration Management Key Relationships.flv14.74MB

135-Access Management Basic Concepts.flv14.53MB

091-Capacity Management Capacity Plan.flv14.53MB

006-The Concept of a Process and its Characteristics.flv14.44MB

037-The 7 R's of Change Management.flv14.37MB

022-Risk.flv14.34MB

056-Role of Key Performance Indicators (KPIs) as part of CSI.flv14.3MB

010-Service Design Value.flv14.24MB

058-Types of Metrics (CSI).flv14.23MB

147-IT Operations Management Objectives.flv14.21MB

130-Problem Management Activities.flv14.12MB

031-Configuration Item (CI).flv14MB

105-Change Management Standard Change.flv13.96MB

092-Capacity Management Subprocesses.flv13.84MB

153-The ITIL v3 Qualification Scheme.flv13.69MB

117-Release and Deployment Management Objectives.flv13.69MB

014-Service Operation Value.flv13.68MB

044-Workaround.flv13.56MB

132-Event Management Basic Concepts.flv13.47MB

036-Release Unit.flv13.47MB

008-Service Strategy Goals and Objectives.flv13.46MB

100-Change Management Basic Concepts.flv13.4MB

023-Service Provider.flv13.39MB

087-Supplier Management Supplier and Contract Database (SCD).flv13.24MB

133-Request Fulfilment Objectives.flv13.2MB

045-Known Error.flv13.02MB

102-Change Management Process Relationships.flv12.98MB

146-IT Operations Management Role.flv12.97MB

113-Service Asset and Configuration Management Configuration Item.flv12.96MB

048-Service Assets.flv12.91MB

041-Impact, Urgency and Priority.flv12.83MB

126-Incident Management Process Relationships.flv12.83MB

028-Service Design Package (SDP).flv12.82MB

033-Definitive Media Library (DML).flv12.82MB

009-Service Design Goals and Objectives.flv12.81MB

024-Supplier.flv12.8MB

151-The RACI ARCI model chart.flv12.76MB

032-Configuration Management System (CMS).flv12.74MB

046-Known Error Database (KEDB).flv12.74MB

110-Service Asset and Configuration Management Key Activities.flv12.64MB

149-The role of process owner.flv12.58MB

136-Access Management Objectives.flv12.49MB

115-Service Asset and Configuration Management Definitive Media Library.flv12.37MB

125-Incident Management Key Activities.flv12.31MB

042-Service Request.flv12.26MB

104-Change Management Types of Change Request.flv12.07MB

101-Change Management Process Activities.flv11.95MB

134-Request Fulfilment Basic Concepts.flv11.88MB

138-Service Desk Objectives.flv11.85MB

124-Incident Management Basic Concepts.flv11.83MB

011-Service Transition Goals and Objectives.flv11.83MB

039-Alert.flv11.71MB

020-IT Governance.flv11.71MB

098-Change Management Objectives.flv11.7MB

140-Technical Management Role.flv11.69MB

121-Knowledge Management DIKW Structure.flv11.68MB

030-Service Knowledge Management System (SKMS).flv11.65MB

019-Service Catalog.flv11.63MB

114-Service Asset and Configuration Management Configuration Management System.flv11.6MB

112-Service Asset and Configuration Management Configuration Model.flv11.43MB

127-Problem Management Objectives.flv11.41MB

015-Continual Service Improvement Goals and Objectives.flv11.39MB

003-The Concept of a Service.flv11.35MB

128-Problem Management Basic Concepts.flv11.34MB

040-Incident.flv11.25MB

108-Service Asset and Configuration Management Objectives.flv11.21MB

150-The role of service owner.flv11.17MB

131-Event Management Objectives.flv11.09MB

154-Studying Service Management with Charles Sturt University.flv11.08MB

026-Operational Level Agreement (OLA).flv11.01MB

106-Change Management Remediation (back-out).flv10.91MB

013-Service Operation Goals and Objectives.flv10.9MB

018-Service Portfolio.flv10.87MB

144-Application Management Objectives.flv10.6MB

027-(Underpinning) Contract (UC).flv10.53MB

119-Knowledge Management Objectives.flv10.49MB

017-Assets, Resources and Capabilities.flv10.45MB

055-Role of Measurement as part of CSI.flv10.32MB

116-Service Asset and Configuration Management Configuration Baseline.flv10.24MB

122-Knowledge Management SKMS.flv10.08MB

141-Technical Management Objectives.flv10.01MB

021-Business Case.flv9.98MB

002-The Concept of Good Practice.flv9.87MB

123-Incident Management Objectives.flv9.42MB

029-Availability.flv9.41MB

120-Knowledge Management Basic Concepts.flv8.85MB

142-Technical Management Organisational Structures.flv8.81MB

016-Utility and Warranty.flv8.71MB

103-Change Management Models and Workflows.flv8.52MB

109-Service Asset and Configuration Management Basic Concepts.flv3MB