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[ CourseLala.com ] Linkedin - IT Service Management - ISO - IEC 20000-1

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种子名称： [ CourseLala.com ] Linkedin - IT Service Management - ISO - IEC 20000-1
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文件大小： 387.11 MB
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[ CourseLala.com ] Linkedin - IT Service Management - ISO - IEC 20000-1.torrent

~Get Your Files Here !/01 - Introduction/01 - Learning ISOIEC 20000.mp47.77MB

~Get Your Files Here !/01 - Introduction/02 - What this course is about.mp48.75MB

~Get Your Files Here !/02 - 1. Introduction to ISO 20000/01 - Demystifying standards.mp417.99MB

~Get Your Files Here !/02 - 1. Introduction to ISO 20000/02 - What is ISOIEC 20000.mp48.81MB

~Get Your Files Here !/02 - 1. Introduction to ISO 20000/03 - The ISOIEC 20000 family of documents.mp413.36MB

~Get Your Files Here !/02 - 1. Introduction to ISO 20000/04 - Evolution of ISOIEC 20000.mp48.82MB

~Get Your Files Here !/02 - 1. Introduction to ISO 20000/05 - Breakdown of the ISOIEC 20000 standard.mp413.97MB

~Get Your Files Here !/03 - 2. Service Management System (SMS) Requirements ISOIEC 20000-1/01 - The Service Management System (SMS) scope and structure.mp47.99MB

~Get Your Files Here !/03 - 2. Service Management System (SMS) Requirements ISOIEC 20000-1/02 - Context of the organization.mp413.2MB

~Get Your Files Here !/03 - 2. Service Management System (SMS) Requirements ISOIEC 20000-1/03 - Leadership.mp411.62MB

~Get Your Files Here !/03 - 2. Service Management System (SMS) Requirements ISOIEC 20000-1/04 - Planning.mp414.35MB

~Get Your Files Here !/03 - 2. Service Management System (SMS) Requirements ISOIEC 20000-1/05 - Support of the SMS.mp423.78MB

~Get Your Files Here !/03 - 2. Service Management System (SMS) Requirements ISOIEC 20000-1/06 - Operation of the SMS.mp44.89MB

~Get Your Files Here !/03 - 2. Service Management System (SMS) Requirements ISOIEC 20000-1/07 - Performance evaluation.mp413.82MB

~Get Your Files Here !/03 - 2. Service Management System (SMS) Requirements ISOIEC 20000-1/08 - Improvement.mp48.67MB

~Get Your Files Here !/04 - 3. Deep Dive Operation of the SMS/01 - Focus on operation of the SMS clause.mp49.14MB

~Get Your Files Here !/04 - 3. Deep Dive Operation of the SMS/02 - Use the service portfolio to create value.mp423.81MB

~Get Your Files Here !/04 - 3. Deep Dive Operation of the SMS/03 - Manage expectations with relationships and agreements.mp415.49MB

~Get Your Files Here !/04 - 3. Deep Dive Operation of the SMS/04 - Balance supply and demand when delivering services.mp410.36MB

~Get Your Files Here !/04 - 3. Deep Dive Operation of the SMS/05 - Design, build, and transition services and components.mp416.66MB

~Get Your Files Here !/04 - 3. Deep Dive Operation of the SMS/06 - Manage issue resolution and service fulfillment.mp416.14MB

~Get Your Files Here !/04 - 3. Deep Dive Operation of the SMS/07 - Address assurance risks to availability and protection.mp414.25MB

~Get Your Files Here !/05 - 4. Guidance on the Application of Service Management Systems ISOIEC 20000-2/01 - Application of the guidance.mp418.32MB

~Get Your Files Here !/05 - 4. Guidance on the Application of Service Management Systems ISOIEC 20000-2/02 - Structure of the guidance.mp412.33MB

~Get Your Files Here !/05 - 4. Guidance on the Application of Service Management Systems ISOIEC 20000-2/03 - Real-world application case study.mp425.44MB

~Get Your Files Here !/05 - 4. Guidance on the Application of Service Management Systems ISOIEC 20000-2/04 - Top tips and tricks.mp413.73MB

~Get Your Files Here !/06 - 5. ISO Certification/01 - What it means to be certified.mp415.92MB

~Get Your Files Here !/06 - 5. ISO Certification/02 - Certification path.mp49.3MB

~Get Your Files Here !/07 - Conclusion/01 - Next steps.mp48.43MB