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Lynda - Innovative Customer Service Techniques

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种子名称： Lynda - Innovative Customer Service Techniques
文件类型：
文件数目： 15个文件
文件大小： 291.53 MB
收录时间： 2016-3-9 22:52
已经下载： 3次
资源热度： 107
最近下载： 2024-7-5 10:27

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Lynda - Innovative Customer Service Techniques

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Lynda - Innovative Customer Service Techniques.torrent

013 Increasing teamwork between departments.mp426.56MB

014 Creating positive social pressure.mp426.38MB

010 Understanding the consequences of multitasking.mp426.2MB

005 Winning the moments of truth.mp425.09MB

011 Avoiding directed attention fatigue.mp423.95MB

006 Making wait time more bearable.mp422.33MB

008 Improving your powers of observation.mp422.12MB

009 Overcoming the illusion of speed.mp422.1MB

012 Identifying the secrets of employee motivation.mp421.86MB

004 Identifying the most important need.mp421.04MB

003 Understanding why customer service is hard.mp415.83MB

007 Getting customers to know your name.mp415.54MB

015 Next steps.mp47.96MB

002 What you should know before watching this course.mp47.76MB

001 Welcome.mp46.55MB