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ITIL
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文件数目:
100个文件
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485.48 MB
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2015-10-7 09:50
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ITIL.torrent
01-05 Etom And Itil - Huang.pdf142.5KB
019_pp7.ppt1.25MB
07-0240 Telecom Solutions folder revD.pdf163.11KB
2_PWC - IT Risk Management with Cobit.pdf562.79KB
4aa0-0183enw.pdf76.06KB
_gost_r_iso_9000-2001.doc712.5KB
_gost_r_iso_9001-2001.doc455KB
APG-UnderstandProcessApproach.doc102KB
buiness process +quality management.pdf20.87KB
Cambridge_Strategy_Publications_-_The_Service_Management_Audit._Nine-step_Assesment_.rar3.12MB
Central_Computer_and_Telecommunications_Agency_-_ITSM_Case_Study.rar3.55MB
Charles_T._Betz__-_Data_Architecture_for_ITSM.rar835.48KB
Cisco_Press_-_Practical_Service_Level_Management.Delivering_High-Quality_Web-Based_Services.rar1.37MB
Cobit Control Assessment Questionnaire Template.doc148KB
COBIT Documentation.rar4.94MB
CobiT vs ITIL.pdf41.52KB
Datasheet_eTOM_05.pdf163.46KB
default.rar138.94KB
Easytec Solutions - ITIL.Toolkit Service Level Agreement (SLA).rar122.13KB
Elsevier-_Managing_the_Risks_of_IT_Outsourcing_-_I.Tho_.rar930.26KB
Enhanced Telecom Operations Map (eTOM).pdf476.13KB
EX0-100_troytec_ITIL_Foundation_Certificate_in_IT_Service_Management__EXIN__v1.0_158q.rar209.06KB
extras.rar64.86MB
g510-3680-00-a-strategic-approach-to-telecom-cost-optimization.pdf772.56KB
Gartner_-_A_Guide_to_Successful_SLA_Development_and_Management.rar171.5KB
HP - IT Service Management Reference Model.rar24.86MB
HP_-_ITIL_Essentials_for_IT_Service_Management.Student_Workbook.rar23.91MB
Introduction-to-ISO-9000.pdf210.25KB
ISO 9001-2000 Quality Management System Design.rar979.47KB
IT Assurance Guide - CobiT 4.1 (2007).pdf1.29MB
IT Problem Management - Prentice Hall.rar1.6MB
IT_Service_Management.A_Companion_to_ITIL.rar634.83KB
ITIL - основа концепции управления ИТ-сервисами.rar155.71KB
ITIL 3.rar363.27KB
ITIL Application Management.rar2.81MB
ITIL Essentials for IT Service Management (HP education Services).pdf29.43MB
Itil Hp Student Guide.pdf24.89MB
ITIL ICT Infrastructure Management.rar3.52MB
ITIL Planning to Implement Service Management.rar3.03MB
ITIL Service Delivery.rar3.78MB
ITIL Service Management Foundation (Sun Services Education).pdf28.27MB
ITIL Поддержка услуг.rar20.39MB
ITIL на практике.rar120.01KB
ITIL_Based_ITSM_The_Application_Developers_View.rar317.22KB
itil_cobit_balancedscorecard.pdf1.28MB
ITIL_Glossary.rar85.58KB
ITIL_method.rar395.17KB
ITIL_ServiceSupport_2.1.rar6.66MB
ITIL_v3_[torrents.ru].rar11.42MB
Itilium.rar26.52MB
ITILupdate.rar36.38KB
ITSM Введение ИТ Сервис-менеджмент.rar22.72MB
itSMF - An Introductionary Overview of ITIL. Pocket Guide.rar2.33MB
ITSMF - IT Service Management - 2003.rar5.9MB
John_Wiley___Sons_-_Information_Technology_Outsourcing_Transactions_-_Process__Strategies__an.rar5.92MB
John_Wiley___Sons_-_Integrating_Service_Level_Agreements.Optimizing_Your_OSS_For_SLA.rar6.2MB
Kluwer - Project Management for Telecommunication Managers.pdf11.42MB
McGraw.Hill.IT.Auditing.Dec.2006.rar3.05MB
Mcgraw_Hill_Software_Project_Management_2nd_Edition.rar15.89MB
me-itil-sdp-helpdesk-smb.rar148.11KB
Microsoft_SMF_Guide.rar9.89MB
MOF.rar10.43MB
NSD.itsm.Kazan.rar3.57MB
O_Reilly_-_Essential_Microsoft_Operations_Manager.rar5.63MB
OGC_Books_lightweight.rar19.83MB
OGC_Prince2_3E_2002.rar2.07MB
OSSBIZ4%20Martin%20Huddleston%20and%20Nigel%20Phillips%20ver2.ppt1.32MB
Prentice_Hall_-_IT_Services_Costs__Metrics__Benchmarking_and_Marketing.rar1.05MB
Price - COBIT - ITIL - ISO 17799.pdf1.68MB
Price - COBIT - ITIL - ISO 17799.ppt2.85MB
Process_Modeling_and_Simulation_with_ITIL_Framework.rar3.39MB
PWC_-_CobiT_ITIL_and_ISO17799.How_to_use_them_in_conjunction.rar509.87KB
ReallyUsefulEbooks_0132425939_IBM.Press.Implementing.ITIL.Configuration.Management.Jan.2008.eBook-BBL.pdf1.47MB
Representative process flows.pdf2.85MB
Reversing Secrets of Reverse Engineering (Apr 2005).rar3.86MB
Service_Level_Management_SLA.rar663.67KB
Study Paper of China 27 June 2006_NEW.pdf126.3KB
survey10thcycle.pdf1.01MB
Syngress - Itpliance Using Cobit And Open Source Tools - Sarbanes Oxley.pdf6.98MB
Syngress_-_Sarbanes_Oxley_IT_Compliance_Using_COBIT_and_Open_Source_Tools_-_2005.rar1.61MB
T-REC-E.802-200702-I!!PDF-E.pdf294.34KB
T-REC-G.1000-200111-I!!PDF-E.pdf100.62KB
T-REC-M.3050-200405-I!Sup3!PDF-E.pdf932.42KB
T-REC-M.3050-200405-S!Sup1!PDF-E.pdf1.28MB
T-REC-M.3050-200405-S!Sup2!PDF-E.pdf353.96KB
T-REC-M.3050-200702-I!Sup2!PDF-E.pdf287.79KB
T-REC-M.3050-200702-I!Sup2!PDF-R.pdf560.5KB
T-REC-M.3050-200702-I!Sup4!PDF-E.pdf1.37MB
T-REC-M.3050.0-200407-S!!PDF-E.pdf213.85KB
T-REC-M.3050.1-200703-I!!PDF-E.pdf939.71KB
T-REC-M.3050.2-200703-I!!PDF-E.pdf2.17MB
telecom_management.pdf184.85KB
Telemanagement Forum NGOSS and eTOM.ppt1.15MB
The Itil Foundation Exam Study Guide 3rd Edition.doc10.65MB
The Official Introduction to the ITIL Service Lifecycle.PDF6.14MB
TMFC1859%20eTOM%20Overview.pdf478.24KB
us_bnet_telecompredictions_Jan08.pdf733.78KB
XWAVE - ITIL Overview.rar236.45KB
~uTorrentPartFile_1E22B3C7.dat591.53KB
Государственный стандарт РФ ГОСТ Р ИСО 9000-2001 'Системы менеджмента к.rar82.94KB